What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Embedded paypal iframe does not work

    Asked by artcentersf on April 12, 2013 at 02:17 PM

    I have a primary form that asks a question, then takes you to one of three different iframe forms each with paypal.  When form is completed it does not go to paypal page.  tested in 3 different browsers and pc/mac platform.

    All you get is a Thank You page and no link to Paypal for payment.

    Test form which has same problem - http://jfivegroup.com/artcenter/camptest/


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike_T on April 12, 2013 at 02:33 PM

    Thank you for contacting us.

    You have the Submit button and the Full Name field within your main form, so it is actually submitting your main form instead of embedded payment forms. I would like to recommend you to remove these fields from your main form, then add these fields to your payment forms.

    If something is not clear, please let us know. We will be happy to help.