-
olberAsked on November 20, 2019 at 2:10 PM
We have a problem with the login Please Help
-
MikeReplied on November 20, 2019 at 6:08 PM
Your first support thread has been updated. If the issue still persists, please let us know.
-
DaveReplied on November 20, 2019 at 6:43 PM
Same. I am unable to login and I have forms going offline right and left. Any idea what is going on?
-
MikeReplied on November 20, 2019 at 6:52 PM
Are you trying to log in through our website or through the Mobile Forms app? What error are you getting?
-
DaveReplied on November 20, 2019 at 6:58 PM
I am trying to log in through the desktop. I have tried it on several browsers. When I push the green button, nothing happens. I have clients calling me because their forms are going offline. I am a paid member. My username is webshack. Here are a few examples of forms that are offline:
http://www.northmetroelite.com/contact.html
https://www.bigbrandsllc.com/contact.html
-
MikeReplied on November 20, 2019 at 7:06 PM
@Dave,
We have moved your inquiry into a separate thread:
https://www.jotform.com/answers/2048742
It will be updated shortly.