Problem with login

  • olber
    Asked on November 20, 2019 at 2:10 PM

    We have a problem with the login Please Help

  • Mike
    Replied on November 20, 2019 at 6:08 PM

    Your first support thread has been updated. If the issue still persists, please let us know.

  • Dave
    Replied on November 20, 2019 at 6:43 PM

    Same. I am unable to login and I have forms going offline right and left. Any idea what is going on?

  • Mike
    Replied on November 20, 2019 at 6:52 PM

    Are you trying to log in through our website or through the Mobile Forms app? What error are you getting?

  • Dave
    Replied on November 20, 2019 at 6:58 PM

    I am trying to log in through the desktop. I have tried it on several browsers. When I push the green button, nothing happens. I have clients calling me because their forms are going offline. I am a paid member. My username is webshack. Here are a few examples of forms that are offline:


    http://www.northmetroelite.com/contact.html

    https://www.bigbrandsllc.com/contact.html

  • Mike
    Replied on November 20, 2019 at 7:06 PM

    @Dave,

    We have moved your inquiry into a separate thread:

    https://www.jotform.com/answers/2048742

    It will be updated shortly.