What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where are attachments included in forms stored?

    Asked by truckersamerica on April 12, 2013 at 05:08 PM

    When the file upload field is used in a form, where are the uploads stored? We have our form integrated with DropBox, so the document is stored in the appropriate folder.

    Is it stored somewhere else accessible through the JotForm site, etc.?

    Also, is it possible to have any uploaded documents on the form sent via the notification e-mail as well?

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    Answered by jeanettebmz on April 12, 2013 at 05:36 PM

    Uploads are securely stored in our servers and they can be accessed whenever you login to your Jotform account.

    However, if you integrate the form with Dropbox, a copy of the file is forwarded to your dropbox folder.

    And yes, email notification comes with a link to the file stored into our servers

    I hope this clears your doubts


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    JotForm Support

    Answered by Charlie on June 29, 2016 at 10:17 AM


    We are pleased to inform you that you can now have the file uploads as attachments in your email alerts. You can learn more about it on this blog post https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments  

    We hope you will like it.

    Thank you.