How do I get online payments forwarded to my account

payments made through JotForm have not appeared in my account. 

I see that your form is connected to your PayPal account using Checkout method. As I check the form submissions, the transactions seem to be successful. Please note that JotForm can only forward the information to the connecting gateway for processing the payments. We request you to check with PayPal support by providing them the Transaction ID recorded in the submission so that they assist you with the payments.

Please get back to us if you need any further assistance. We will be happy to help. 

Thank you very much for your quick response, this is quite helpful.
John
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