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That email ended up to the bounce list due to the following reason:
firstname.lastname@example.org is IN the bounce list
Reason(s) : 5.1.0 - Unknown address error 550-'No Such User Here'
According to the bounce reason, that email does not exist or not a valid email. I would suggest to recheck that email, check if there's no typo and verify that on your email service provider.
By the way, I have already removed that from the bounce list so you should start receiving emails to this email address if it's a valid email. I would suggest to check that on your side. Thanks!
Nice shades. It's afetr hours for my client and will check tomorrow.
The email is correct.
This guide will also help you: How To Setup Email Alerts To Prevent Bouncing Issues.