I received notification my account was disabled. I upgraded 2 days ago and received confirmation of payment.

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    Scott McGihon
    Asked on April 06, 2011 at 12:19 PM

    Please correct and contact me regarding the wrongful disabling of my account.

    My reference number for payment from Plimus sales is Ref# 58192056.

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    Answered on April 06, 2011 at 01:05 PM

    Hi there Scott ,


    I do apologize for the inconvenience. I’ll forward this to our administrators to see if we can sort this out as soon as possible. We appreciate your patience and we will get back to you as soon as we can. Thank You!


    Albert | JotForm Support

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    Answered on April 07, 2011 at 01:11 PM

    You seem to have upgraded an unexisting account: westcoastadvocare. Please do not change the username on the order form next time. I have now upgraded swimadvocare account.