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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Re: Google Checkout Mobile Version

    Asked by ipgflorida on April 13, 2013 at 01:43 PM

    Hi,

    Currently if you go to my website: ipgflorida.com on your mobile phone it will automatically turn into a mobile version.

    On this website is a page called "check in", which automatically turns into a mobile form for cell phones. The only issue I am facing is that on this form a customer needs to purchase a product with Google Checkout. When they try to check out with Google checkout the actual Google checkout portion doesn't turn into a mobile version.

    How do I make it so that when someone finishes their form, and is re-routed to Google checkout to purchase their product that it will then make Google checkout mobile instead of the desktop version I am currently viewing?

     

    Your help is greatly appreciated!

     

     

     

    Thank You

     

    Jamie Greene

    Page URL:
    http://form.jotformpro.com/form/30925793485971

    Mobile mobile form purchase product google mobile checkout mobile
  • Profile Image
    JotForm Support

    Answered by jonathan on April 13, 2013 at 04:50 PM

    Hi Jamie,

    I could not find the "check in" page to test the form.. can you describe how to access the form in your website? We will check further.

    As for the mobile version of your page, can you try also updating the document type declaration to the mobile profile describe in this article https://en.wikipedia.org/wiki/XHTML_Mobile_Profile . No guarantee if this will work, but its worth a try. After updating, test the form again. See if the google mobile checkout version will come up on the mobile device.

    Please update us of the results.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by jonathan on April 13, 2013 at 04:52 PM

    Hi,

    I also found some guidelines from google's checkout mobile page. It should help.

    https://groups.google.com/forum/?fromgroups=#!topic/google-checkout-api-mobile/4_QrQPGc4Wc

    Thanks.

  • Profile Image

    Answered by ipgflorida on April 15, 2013 at 12:02 PM

    Hi, 

    I appreciate your reply. The thing is that I use dudamobile.com to transform my webpage into a mobile version, which it already does perfectly fine. The issue is that when someone finishes the form, and they proceed to Checkout with Google checkout, that page, is not formatted into a mobile version. How do I make that mobile, or is that not possible? It's weird, because the initial page on Google checkout mobilizes, but the second page with the summary of the payment, doesn't.

    Again, your help with this is greatly apprecaited!

     

    Thank You

     

    J. Greene

  • Profile Image

    Answered by ipgflorida on April 15, 2013 at 12:02 PM

    Also, the check in form is only seen if you go to ipgflorida.com on a mobile phone.

  • Profile Image

    Answered by sidharth_kch on April 15, 2013 at 01:11 PM

    @ipgflorida

    I checked your website from my iPhone and was able to view the "Check In" button but when i click on it gives me an error message "There was an error connecting to the page".

    Thanks,

    Sidharth

  • Profile Image

    Answered by ipgflorida on April 15, 2013 at 11:44 PM

    Hi,

    I appreciate all of your help! I found out that Google checkout couldn't actually do what I wanted so I simply changed over to STRIPE, which then resolved my issues.

    Thank You

     

    Jamie Greene

  • Profile Image

    Answered by jeanettebmz on April 15, 2013 at 11:55 PM

    Great to hear that Jamie, feel free to contact us anytime whenever you need it!

    Cheers!