Chase We Pay is not connecting

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    Asked on November 22, 2019 at 11:14 AM

    Chase We Pay isn't connecting as it should.

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    Answered on November 22, 2019 at 12:39 PM

    Are you unable to connect your form with Chase WePay? Is the connection is stuck on "Initializing Chase WePay Connect, please wait..."?

    I was able to replicate this issue with our test account and I will report it to our developers. We will inform you via this thread once this issue is resolved. 

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    Answered on February 14, 2020 at 02:31 AM


    This bug has now been fixed. Apologies for the inconvenience caused. Please let us know if you are still experiencing problems on your end.