What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is editing sub-labels not saving?

    Asked by premierskips on April 14, 2013 at 03:27 PM

    When I double click and edit the sub-label for Zip Code or State it shows on the form, but when you preview or embed it reverts to the original?

    Please help - this is driving me mad!!

    Page URL:
    http://form.jotformeu.com/form/30903762950354

    label preview zip code
  • Profile Image

    Answered by pinoytech on April 14, 2013 at 06:22 PM

    Hi,

    Sorry for the inconvenience that may have caused. Have you tried already clearing your browser cache and cookies? If not, can you please give a try?

    Thank you!