What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Contact form (Blue Envelope template) not appearing correctly in Firefox

    Asked by Peter on April 15, 2013 at 05:09 AM


    The blue envelope template does not appear correctly in Firefox. The lower part of it is cut off. The problem appeared before and was solved by adding this: <pre style="height: 560px;"> to the script. But now this doesn't help anymore.

    Does anyone now a solution? Thanks.

    Page URL:

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    JotForm Support

    Answered by Welvin on April 15, 2013 at 05:56 AM

    Hi Peter,

    I'd suggest you to embed your form using our iframe method: How to Get Form iFrame Codes. Or, simply copy and paste this codes;

    <iframe id="JotFormIFrame" allowtransparency="true" src="//www.jotformeu.com/form/30791919687370" frameborder="0" style="width:455px; height:585px; border:none;" scrolling="no"></iframe>


    Let us know for the results.


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    Answered by rebelgrapher on April 15, 2013 at 06:01 AM

    Thanks, it works. I used iframe-method before but it didn't work with this cms "jimdo" - the form-design was crushed in many ways. now it works - great! Thanks a lot.

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    JotForm Support

    Answered by Welvin on April 15, 2013 at 06:12 AM

    Great to know that. Our pleasure to help you. If you'll find any issues again, please be sure to let us know.