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  • Profile Image

    Form is not passing all the information

    Asked by greytail on April 15, 2013 at 05:24 PM

    Hi:

    I have been editing my form and although it looks okay, it is not passing all the information through in the email.  Only getting name and email!  Other fields are blank even though every field is required.

     

    Here is a sample of a form I just tried as a test....

    Question Answer
    First Name  
    Last Name  
    Street Address  
    City  
    State/Province  
    Zip or Postal Code  
    Phone  
    Email greytail@me.com
    Your Event Date 04-15-2013 5:10 PM
    Type of Coverage wanted  
    Your Budget  
    Location  
    Are there separate locations for your ceremony and reception? If yes, please provide more info in the message box below  
    How did you find us Google
    Message  
     
         
     
    Page URL:
    http//www.video-vermont.com/contact.html

    email name message table
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    JotForm Support

    Answered by Welvin on April 15, 2013 at 05:47 PM

    Hi,

    I'd suggest you to re-create your form notification settings. Delete: How to Delete Notifications/Autoresponder and Create: Setting Up Email Notifications.

    After that, re-embed your form using our iframe method: How to Get Form iFrame Codes.

     

    Thanks