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    Paypal error

    Asked by indydawgz on April 16, 2013 at 11:21 AM

    I created a form on the bottom of it contains a simple box in which the customer can enter credit

    card information, expiration date, billing zip code, cvv# but when the client hits submit they receive

    an error stating that the paypal email isn't associated with a paypal account?  This is not being

    integrated through paypal it is a text box that the client enters their information and once I receive

    it I process it through square register.  I have since removed four boxes that ask for payment information

    so you will not see them currently.

    Page URL:

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    Answered by pinoytech on April 16, 2013 at 11:51 AM


    Sorry for the inconvenience that may have caused. Can you please share to us the URL of the Form that you are having problem with for further assistance?

    Thank you!

  • Profile Image

    Answered by indydawgz on April 16, 2013 at 04:27 PM
  • Profile Image

    Answered by indydawgz on April 16, 2013 at 04:28 PM

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    JotForm Support

    Answered by Welvin on April 16, 2013 at 05:03 PM


    Thanks for the providing the URL.

    I've check and test your form, but I am unable to replicate the issue. I guess that is just a form caching issue, I have fixed that. Please kindly check again. Or, if it still the same, I'd suggest to re-embed the form using the iframe method: How to Get Form iFrame Codes.