What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I did not replicate the same issue in my end and I also used Google chrome. Could you please try to clear your browser cache then try to log in to your account. Then create sub user.
Works fine, now. Thank you so much, I really appreciate it.
We are glad to hear that. If you need assistance again, please do not hesitate to use the forum support again.