Unable to login and access My Forms

  • Profile Image
    Asked on April 16, 2013 at 04:28 PM

    I am trying to access my forms and can't log in. The website is displaying in text only and not allowing me in. Also tried via the iPhone app with no success.


    My account is under jenna.s.bauer@gmail.com......

  • Profile Image
    Answered on April 16, 2013 at 05:11 PM

    Hi Jenna,

    Thanks for contacting us. Clearing your browsers cache may help, if not, please use another browser such as Google Chrome.

    Also, please make sure your that your web Javascript is Enabled. This site will help you identify the current state of your browsers JavaScript: Enable JavaScript. If it says disabled, please fix.

    Lastly, if none of them works, login using this link: http://jotform.us/login


    With regards to our iPhone App, unfortunately, the management have decided to stop updating the App. It still working, but remaining issues on that may have prevent you from using it.