I want to add a new sub account.

  • Briars
    Asked on December 2, 2019 at 7:24 PM

    I have been asked to delete sub accounts so i can add more which i have and I am still am unable to add a sub account. 

  • Ashwin JotForm Support
    Replied on December 3, 2019 at 12:48 AM

    I did check your account and found that you have added 6 sub-users in account and you should be able to add 4 more sub-users in account. Please check the screenshot below:

    1575352002sub users Screenshot 10

    Do you get any error message when you try to add any sub-users? I would suggest you to please try to add sub-user again and get back to us if you have any trouble. 

    We will wait for your response.