Form Support

in google chrome the number field has issues

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    maintenance696
    Asked on April 07, 2011 at 09:00 AM

    This form: http://form.jotform.com/form/10900957611 does not allow a number with a decimal point for example 415.36 to be used. I couldn't find a way to correct it in the form settings and I prefer to leave it as a number field. It works fine on mozilla and ie just not on chrome. Can you help?

    Jason

    Page URL:
    http://form.jotform.com/form/10900957611

  • Profile Image
    NeilVicente
    Answered on April 07, 2011 at 11:41 AM

    Hi,

    I believe that the field in question was inserted using the Number element under the Quick Tools. I am not sure but I think that field element only accepts whole numbers.

    Solution is to remove that field element and replace it with a Textbox field under the Form Tools option.

    Set the validation to Numeric to accept only numerical values.

    Hope that helps. Let  us know if you have other questions.


    Regards,
    Neil

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    mrsecehr
    Answered on January 10, 2014 at 04:36 PM

    Any updates to this issue?  The number field in Chrome still will not accept decimals while the same field in Firefox does.  Replacing with a text field in a form already being used would result in loss of or inconsistent data.  Or is there a way to replace the number field with a text field without deleting the existing item and creating a new one?

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    jonathan
    Answered on January 10, 2014 at 04:58 PM

    @ mrsecehr

    It would be best if you create a new separate thread regarding your question.

    Use this link to do this http://www.jotform.com/contact/ 

    Provide as much details as you can. We will attend to your post as soon as we can.

    Thanks.