What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Ok! I give up. I wasn't able to load this form. Please try it later. ????

    Asked by pattimajeski on April 17, 2013 at 12:08 PM

    For days on end I am not able to create a form........... I prepaid for the year so I know it is not for no-payment. I need to create a form for an autism walk this weekend but fear that your company is going out of business as your system is no longer working. Will all of the forms I have created disappear?


    I have been a customer for three years and have never experienced this.

    Can someone please recommend as a reliable company to create forms with?


    Thank you, Patti

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    JotForm Support

    Answered by EltonCris on April 17, 2013 at 12:32 PM

    Hi Patti,

    Our apologies for the inconveniences.

    I have checked your account here and found no problems on the forms, I can load them on the form builder without any issues. Have you tried clearing your browsers cache and cookies, logging in/out with your account here? I can't seem to replicate the problem you've mentioned. Your forms are all working fine here. It might be an issue with your browser, if clearing your browser's cache doesn't help, please try it on another browser and open your forms. This helps verify if the issues are really browser specifics.

    If none of these suggestion helps, please name the form in question so we can check it further.

    We will wait for your updates. Thank you!