My form Has been disabled

  • Mohd Fahmi Bin Mohd Dom
    Asked on December 4, 2019 at 8:03 PM

    Please help me to enable it

  • John Support Team Lead
    Replied on December 5, 2019 at 1:59 AM

    As checked, your account has been suspended as this form: BORANG PERMOHONAN ANSURAN MUDAH contains plain text fields that collect ID numbers.

    It is considered as phishing and violates our Terms of Use. We understand this might not be the case with your form yet we had to act according to our Terms.

    Here's a snippet of our Terms:

    Collecting Sensitive Information. You may not use the JotForm Service to collect certain types of sensitive information, including but not limited to, credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of JotForm, Inc. including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information.

    We can reactivate the account but we need to delete the infringing fields from your form. You must also agree with our Terms of Use.