Email Notifications never go to the correct Email

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    justinmenchen
    Asked on April 17, 2013 at 03:47 PM

    I have only a few forms but they have different email notification... when i try to change them... they never go to the correct email...

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    jonathan
    Answered on April 17, 2013 at 05:38 PM

    Hi,

    Please review the visual guide I have below. 

     

     

     

    This article also desribes how to prevent email related problems How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues . Please take time to review it also.

    Can you tell us which among the email messages never got to the correct email? We will check it further.

    Please inform us if the issue persist even after applying the suggested changes.

    Thanks.

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    justinmenchen
    Answered on April 18, 2013 at 04:58 PM
    thanks for you help that sorted it...
    Also realised that each form has its own email notification and that the email lists were not global...
    Justin