What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my form is disabled i did not do nothing

    Asked by jamila123 on April 17, 2013 at 04:04 PM

    please give me my account back

    go and lock my form it just for asking peoples

    please if you can this night give me my account back

    and the probleme i created just vierge form there is nothing in the form and after 30 min it say form  disabled

    Page URL:
    http://myjotform.com/form/31065842698564

    probleme
  • Profile Image
    JotForm Support

    Answered by KadeJM on April 17, 2013 at 05:35 PM

    This has happened because of a suspicious form on your account labeled " Formulaire sans nom  ". After checking it it appears to be game related and we take these types of forms very seriously since I can see that it is related to the IMVU Game which is widely known.

    Please explain the use intended for this form's purpose and the reason for the two questions being asked on it. Also please provide us with a link to the website this form is used on if any.

  • Profile Image

    Answered by jamila123 on April 18, 2013 at 01:14 PM

    what that i created a new forf for my friend her name is the best name 2013 and now its disabled please give me back my form please now

    if  you say that jotform is the best site for creting forms why you do that

    give me my form back

  • Profile Image
    JotForm Support

    Answered by jonathan on April 18, 2013 at 02:46 PM

    Hi,

    We need to have more details on how you intend to use your form before we can re-instate your account.

    Can you please provide us more information? Share to us the URL of the website where we can check the form used.

    JotForm is quite strict with regards to phishing activities, I am sorry if you find us a bit hard on this matter. But if we can identify your form and it purpose to be safe, we will immediately reinstate your account and forms.

    Thanks.