Form not found - Form has been disabled

  • Lee
    Asked on December 5, 2019 at 8:48 AM

    Hi! 

    I am wondering why this form is not working:

    https://hipaa.jotform.com/91134212290142

    I am getting a Form Not Found - This form is disabled error, even though it is showing enabled. Please advise!

  • BJoanna
    Replied on December 5, 2019 at 11:41 AM

    Your form is disabled because your account is suspended. The account was suspended because of the Disputed charge on Stripe. At this moment we can not reactivate your account until this issue is resolved. You need to contact your bank, withdraw the dispute and provide us a proof after the disputed is withdrawn. Only then we can reactivate the account.