About the Subscription

  • Profile Image
    HCCB-Mona
    Asked on April 18, 2013 at 05:37 AM

    Hi,

    Could you please let me know about my subscription.. I had purchased a monthly subscription in d moth of marsh. the site was used in the month of Feb'12 and i had deactivated d same by the end of the month..however not knowing the system i forgot to deactivate the subscription and the amount was deducted from my account wrongly without even using the services

    so please let me know if i can avail that unavailed subscription now..

    it would be a great help if ypu could co-operate

    thanks & regards

    monalisa

  • Profile Image
    moonzkie
    Answered on April 18, 2013 at 08:09 AM

    Hi,

    I have checked your payments made and it appears that the last payment you have was made on March 6th. Unfortunately, we cannot make a refund for such payment already, we only honor refunds if the payments have been made within 30 days.

    Thank you.