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ipn.authAsked on December 6, 2019 at 11:16 PM
Hi,
We paid for the gold subscription, but i can see my account is downgraded.
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ipn.authReplied on December 6, 2019 at 11:27 PM
It's urgent please. This is so inconvenience
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jherwinReplied on December 7, 2019 at 2:50 AM
Hello @ipn.auth - We are sorry for the inconvenience. I have now upgraded your account to gold plan, please let us know if you need further assistance.
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ipn.authReplied on December 7, 2019 at 6:54 AM
Thank you so much