My account has been downgraded

  • ipn.auth
    Asked on December 6, 2019 at 11:16 PM

    Hi,

    We paid for the gold subscription, but i can see my account is downgraded. 

  • ipn.auth
    Replied on December 6, 2019 at 11:27 PM

    It's urgent please. This is so inconvenience 

  • jherwin
    Replied on December 7, 2019 at 2:50 AM

    Hello @ipn.auth - We are sorry for the inconvenience. I have now upgraded your account to gold plan, please let us know if you need further assistance.


  • ipn.auth
    Replied on December 7, 2019 at 6:54 AM

    Thank you so much