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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Frustrating Banner that keeps Appearing

    Asked by andypenn on April 19, 2013 at 06:04 AM

    I am working on a form and I keep getting this anoying banner vertical down the center of my screen it says somthing like answer the question which I cant see, I need this questinon answerd on why its happening and how to prevent it happening urgently as i have a form to complete by this evening to display at a meeting

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    Answered by KadeJM on April 19, 2013 at 10:46 AM

    I am sorry to hear that this is happening. It sounds similar to an issue i've seen before and I think you may be experiencing an error message possibly when you are editing your form? This is happening in your formbuilder then when you are editing it? Are you editing this form: http://www.jotformeu.com/form/31082625334347? Please correct me if I am misunderstanding you.

    I have cleared your form cache from our end, can you please clear your browser cache and try again to see if this helps you any.

    If this is not the case and the issue continues, could you please correct me and if possible include a screenshot of the problem?