What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What does sub-user means?

    Asked by mike_web on April 19, 2013 at 01:14 PM

    what does sub uers mean......per website?.....or people using the account?

    sub users
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    Answered by sidharth_kch on April 19, 2013 at 02:15 PM

    @mike_web

    Sub User: Say you have created 10 form and want to delegate some work to one of your associate. You share some of your form with access permission and send an invitation to your associate.

    Then your associate creates JotForm account using same email id and get access to your forms in his account.

    Let us know if you need some specific info.

    Thanks,

    Sidharth

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    Answered by mike_web on April 19, 2013 at 02:22 PM
    I'm not following im sorry ....i just want to be able to use these forms
    for website i built for clients.....which plan should i get...thats
    it....im not using them personally for my website its for them
    Example: i have 4 websites im creating and they all need email
    forms.....which plan should i use??
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    Answered by sidharth_kch on April 19, 2013 at 02:38 PM

    @mike_web

    Please refer our pricing plans: http://www.jotform.com/pricing

    How much submission are you expecting on your websites? All our plans have different submission limits and you can choose your plan based on your requirement.

    Let us know if you need further assistance.

    Thanks,

    Sidharth

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    Answered by mike_web on April 19, 2013 at 02:42 PM
    so each website form should range from 50-300 per month....
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    Answered by sidharth_kch on April 19, 2013 at 02:54 PM

    @mike_web

    So for 4 websites make it to 200 - 1200. If that is your expected submissions every month you should go for "PREMIUM" plan to start with. You will be able to accept 1000 submissions every month and based on you usages you can upgrade your account.

    Please be noted that you have option to Upgrade/downgrade your account anytime. 

    Thanks,

    Sidharth

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    Answered by mike_web on April 19, 2013 at 03:10 PM
    will do thanks so much !!!!
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    Answered by sidharth_kch on April 19, 2013 at 03:19 PM

    @mike_web

    You are welcome.

    Should you have any questions please feel free to contact us.

     

    Thanks,

    Sidharth

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    Answered by mike_web on April 19, 2013 at 04:32 PM
    thanks i just signed up...just one question i need to make a background
    transparent i do not see where i can do that
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    Answered by sidharth_kch on April 19, 2013 at 04:42 PM

    @mike_web

    Please refer this guide on: How to Make the Background of a Form Transparent

    Let us know if you need further assistance.

    Thanks,

    Sidharth

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    Answered by mike_web on April 20, 2013 at 01:12 AM
    how do i get this yellow background off ( active) once u place mouse in
    field background turns this off white yelllow...
    http://form.jotformpro.com/form/31088729634967
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    JotForm Support

    Answered by EltonCris on April 20, 2013 at 07:27 AM

    @mike_web

    You can turn that off on the form builder. Here's how:

    1. While on edit mode, click Setup & Embed

    2. Click Preferences

    3. Click Field Styles

    4. Set "Disabled" on Highlight Effect.

    Hope this helps.

    P.S. Next time, please open each issues on a separate thread so we can help you better. Thank you in advance.

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    Answered by mike_web on April 20, 2013 at 10:39 AM
    thanks so much man im very impressed with your responses and problem
    solving...thanks man!!!
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    Answered by jefreylandicho on April 20, 2013 at 10:43 AM

    We are glad to hear that. Please contact us again if you need assistance.