Checkbox rendering on Mobile devices

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    quickstartcrm
    Asked on April 19, 2013 at 02:13 PM

    Hi,

     

    I am testing my form on mobile devices. The form is generally OK but not specifically adapted for mobile or tablet (i mean things like the fields don't become large on tablets etc automatically) however its ok after you zoom.

     

    But I cant get the checkboxes to look OK they are very small and when you check them the green tick is NOT that obvious.

     

    Could you please help

     

    Regards,

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    quickstartcrm
    Answered on April 19, 2013 at 02:13 PM

    BTW I have tried this with both HTML and IFRAME embedding on my web page

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    jefreylandicho
    Answered on April 19, 2013 at 02:50 PM

    Can you please provide us your web page url/link so we may be able to assist you further? 

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    quickstartcrm
    Answered on April 19, 2013 at 03:00 PM

    Hi,

     

    the web page is

     

    http://www.quickstartcrm.com/requirements.html

     

    Regards,

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    jefreylandicho
    Answered on April 19, 2013 at 03:18 PM

    Please try injectecting the CSS code below in your form styles.

    @media only screen and (max-device-width: 480px) {

    .form-checkbox { display: inline;

    padding:0;

    height: 30px; /* Adjust checkbox height */

    width: 30px;  /* Adjust checkbox width */

    }

     

    To Inject a custom CSS code in your form styles, go to Setup & Embed then click the Preferences Icon.

    Add the code in the form styles as shown below.

    If you need further assistance, please contact us again.

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    quickstartcrm
    Answered on April 20, 2013 at 12:01 PM

    Hi,

     

    Thanks for your response. I have ried this but it is having no impact.

     

    The problem is on smartphone on a iPad it seems to work fine even without your recent fix and I can clearly see the checkboxes being entered on a smartphone this is not the case.

     

    Regards,

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    jonathan
    Answered on April 20, 2013 at 06:23 PM

    @ quickstartcrm

    Hi, I was able to see other issue with your embedded form as well when I tried testing it on iphone 5. The form is cut-off (scrolling also since it is off)

     

    Can you please try re-embedding your form using the code I provided below

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//www.jotformeu.com/form/31003349147345" frameborder="0" style="width:100%; height:3151px; border:none;" scrolling="no"></iframe>

    This is the iframe embed code of your form, which I modified a bit. Please try and see if fixes the problem.

    Hope this help. Please inform us if the issue persists.

    Thanks.