What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    cancel subscription for now

    Asked by artsignature on April 20, 2013 at 06:48 AM

    I would like to put my subscription on hold until I know better what my business will look like. I love your product but cannot not deploy it at present.

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    JotForm Support

    Answered by Welvin on April 20, 2013 at 08:30 AM


    As per your request, your subscription is now cancelled. Your account will remain Premium until May 21, 2013. You will not be billed again after this period and your account status will change to our Basic Free Plan.

    I'm hoping for the success of your business!