why don't submissions from contact form forward to my email address?

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    dlrawley
    Asked on April 20, 2013 at 09:38 AM

    I just found out another email id I manage (denverpopsorchestra@yahoo.com) was in your Bounce List.  This must be the same for this email id - dlrawley@comcast.net, because I don't receive form submissions for this account either.  Can you remove the id from your Bounce List and let me know anything else I need to correct? 

  • Profile Image
    sidharth_kch
    Answered on April 20, 2013 at 09:49 AM

    @dlrawley

    Upon checking your account, i found that your email id "dlrawley@comcast.net" is in our bounce list (reason mentioned below). 

    Result: 

    dlrawley@comcast.net is IN the bounce list  

    Reason(s) : 5.4.7 - Delivery expired (message too old) 554-'imta16.emeryville.ca.mail.c=

    omcast.net comcast 199.255.194.33 Comcast block for spam.  Please see http:=

    //postmaster.comcast.net/smtp-error-codes.php#BL000000'

     

    I have removed this email address from the bounce list and you should start receiving your submission emails.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth