How can I change my user ID?

  • JohanaDeLaGarza
    Asked on December 12, 2019 at 11:09 AM

    To access the platform I used my work mail, but I want to use my personal mail instead.


    Is there any way to do this?


    Thanks in advance

  • Ivaylo JotForm Support
    Replied on December 12, 2019 at 1:26 PM

    You can change your e-mail address in the portal. You should click on the avatar icon of your account and then click on Settings. Then you should go to the Profile tab and edit the Email field.

    1576175114chrome Rd5Z2C7d9N Screenshot 10

    Do you need also to change your username?

    Let us know if you need any further assistance.