Help with password

Hi, 

I have followed all the steps to reset my password, but the issue is that I still have not received an email confirming or letting me officially reset. This is now the second day of this issue. I have tried to reset with the very clear online steps 4 times, but never got a confirmation email with next steps. 

My email is szimmer@keystonescienceschool.org. Let me know what you find in your email logs, please, as I use Jotform daily for oversight and support of coworkers.

Thank you for your help.

Best,

Sam

I was not able to find an account under your e-mail address.

It looks like that the account is under a different e-mail.

Please provide the username or the e-mail address of your account, so we can check it.

We will wait for your response.

Hi! I figured out what went wrong. We have an organizational account, and I had been putting in my personal work email. Whoops! Thanks for your help.

We are glad that you were able to sort it out.

If you have more questions or concerns, please do not hesitate to contact us again.