What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is the Thank You message not showing up?

    Asked by miandelmundo on April 23, 2013 at 10:13 AM

    Hi! I made a jotform here like I think 2 months ago and just now I found out that the Thank You message is not showing up when my clients have submitted their Order Form. Can you check what must be the problem? I would really want this to work. 

    Thank you.

    Hoping for your speedy reply.

    Page URL:
    https://www.facebook.com/bermudafashionpage

    Thank You message message JotForm order form problem
  • Profile Image

    Answered by glennlee on April 23, 2013 at 11:05 AM

    Hi ,

    I tested your form in your facebook and the thank you page is showing up. However, the image and the thank you message are in the botttom part of the page.

    I suggest that in your thank you page, to try remove some space so that the thank you message will appear top part of the page.

    Please follow steps below.

    1. Click Setup & Embed.

    2. Click Thank you.

    3. Click Next.

    4. Edit the Thank you page.

    5. Then click Finish.

     

    Thanks!