Why is the Thank You message not showing up?

  • Profile Image
    miandelmundo
    Asked on April 23, 2013 at 10:13 AM

    Hi! I made a jotform here like I think 2 months ago and just now I found out that the Thank You message is not showing up when my clients have submitted their Order Form. Can you check what must be the problem? I would really want this to work. 

    Thank you.

    Hoping for your speedy reply.

  • Profile Image
    glennlee
    Answered on April 23, 2013 at 11:05 AM

    Hi ,

    I tested your form in your facebook and the thank you page is showing up. However, the image and the thank you message are in the botttom part of the page.

    I suggest that in your thank you page, to try remove some space so that the thank you message will appear top part of the page.

    Please follow steps below.

    1. Click Setup & Embed.

    2. Click Thank you.

    3. Click Next.

    4. Edit the Thank you page.

    5. Then click Finish.

     

    Thanks!