What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I include an attachment with an autoresponder email?

    Asked by Region25 on April 23, 2013 at 10:21 AM

    We are creating a form for event registration.  Upon completion of the form and payment, we need to send the participants sheet music and recorded music.  Is there a way to include this as attachments in an autoresponder email?

     

    Thank you for your help.

    Connie

    autoresponder email email event registration music
  • Profile Image

    Answered by sidharth_kch on April 23, 2013 at 10:26 AM

    @Region25

    Unfortunately, attaching files to notification or autoresponder emails sent out by JotFom's server is not allowed. You can instead upload this file to your server then insert a link to it in the form's autoresponder email.

    The person will receive this e-mail in their inbox after submitting the form. Then, they will have to click the link to download file.

    Let us know if you need further assistance.

    Thanks,

    Sidharth

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    JotForm Support

    Answered by jonathan on June 29, 2016 at 04:35 AM

    Great news! This feature is now available.

    Files uploaded to your form can now be sent as attachment on email notifications. Please give it a try and let us know if you have any feedback:

     

    https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 19, 2016 at 12:01 PM

    I have even greater news for you! Our developers made possible to attach any specific file (not only uploaded files) you might want to send to your users!

    Please check for more details here:

    https://www.jotform.com/blog/237-New-Feature-Attach-Files-to-Autoresponder-Emails