What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    cant see form submissions

    Asked by kellydianne on April 23, 2013 at 03:40 PM

    For some reason(today) when i click on my form i no longer see the "submsisions' button and therefore can not get the the datbase and screen wereI can download the form data into excel. It's just not a menu option. I trield looking into my account with a differnt browse and i can't ven see my froms . Help Please!


    Kelly Reynolds

    Page URL:

  • Profile Image

    Answered by falkirks on April 23, 2013 at 06:12 PM
    It works fine for me check the picture below
    Smiley face
  • Profile Image
    JotForm Support

    Answered by EltonCris on April 23, 2013 at 06:13 PM

    Hi Kelly,

    Did you create forms already? I can't seem to find any forms in your account, if you have the form URL or if the form is embedded somewhere else, let us know the website URL so we can check the form ID and trace it here.

    Thank you!