Cant locate my submissions? / Missing submissions

  • Profile Image
    tasmith
    Asked on April 23, 2013 at 04:09 PM

    http://www.jotform.com/myforms/

    We have been getting complaints that students are submitting our application forms but we can not see them in the system?  can you please help?

     

    Thank you!

  • Profile Image
    Mike_T
    Answered on April 23, 2013 at 04:32 PM

    Thank you for contacting us.

    I have submitted the form, and my submission went through. There are also fresh entries on your submissions page (from Apr, 22 and Apr, 17).

    However, I have noticed that the form validation (required form fields) is not working correctly on your web page. This is happening due to conflicts between scripts. In order to fix this, please replace your embed code with an iFrame version. The iFrames do not conflict with anything on the page.

    Also, if you can reproduce the problem with mission submissions, please let us know. We would be happy to help.