- pamballAsked on April 24, 2013 at 03:11 PM
What I mean is when I receive a form and click on reply it goes to the firstname.lastname@example.org email is there a way to make this go to the form submitter instead?
- JotForm SupportMike_TAnswered on April 24, 2013 at 03:22 PM
Thank you for contacting us.
Yes, this is possible. When the Sender E-mail is set to email@example.com, we show a Reply-to Email option.
Please simply change the Reply-to Email to your form email field through Email Notification settings.
If you need any further assistance, please let us know. We will be happy to help.
- pamballAnswered on April 24, 2013 at 07:41 PM
I did this but when I hit reply it still wants to send the email to the firstname.lastname@example.org...
Also is there a way to change the reply email from the default? So that the reply is from an email address other than the one on my account?
- pamballAnswered on April 24, 2013 at 07:47 PM
ok it did work...I had to actually submit the form the test email didn't show the change, :0) I still would like to know if:
"Also is there a way to change the reply email from the default? So that the reply is from an email address other than the one on my account?"
- jeanettebmzAnswered on April 24, 2013 at 10:19 PM
You can create a custom autoresponder with a different email address rather than you primary one.
Or if you want to manually reply to each submissions and you want to have a different address appear as the sender one, please add a hidden field in yourm form
and add the email address of your preference as the default value
In yoru email settings, the hidden box will be listed, so you can use it
If you have more questions, let us know
- JotForm Support ManagerJeanetteAnswered on January 30, 2015 at 01:28 PM
Since this is an old thread, I've opened a new one for you.