Is there a way to make the form notification email reply to the sender of the form?

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    pamball
    Asked on April 24, 2013 at 03:11 PM

    What I mean is when I receive a form and click on reply it goes to the noreply@jotform.com email is there a way to make this go to the form submitter instead?

    Thanks!

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    Mike_T
    Answered on April 24, 2013 at 03:22 PM

    Thank you for contacting us.

    Yes, this is possible. When the Sender E-mail is set to noreply@jotform.com, we show a Reply-to Email option.

    Please simply change the Reply-to Email to your form email field through Email Notification settings.

    If you need any further assistance, please let us know. We will be happy to help.

  • Profile Image
    pamball
    Answered on April 24, 2013 at 07:41 PM

    I did this but when I hit reply it still wants to send the email to the noreply@jotform.com...

    Also is there a way to change the reply email from the default? So that the reply is from an email address other than the one on my account?

  • Profile Image
    pamball
    Answered on April 24, 2013 at 07:47 PM

    ok it did work...I had to actually submit the form the test email didn't show the change, :0) I still would like to know if:

    "Also is there a way to change the reply email from the default? So that the reply is from an email address other than the one on my account?"

  • Profile Image
    jeanettebmz
    Answered on April 24, 2013 at 10:19 PM

    You can create a custom autoresponder with a different email address rather than you primary one.

    Or if you want to manually reply to each submissions and you want to have a different address appear as the sender one, please add a hidden field in yourm form

     and add the email address of your preference as the default value

    https://cms.jotform.com/uploads/image_upload/image_upload/global/15381_Tempo.png

     

    In yoru email settings, the hidden box will be listed, so you can use it

    https://cms.jotform.com/uploads/image_upload/image_upload/global/15382_Tempo.png

     

    If you have more questions, let us know

  • Profile Image
    Ter 
    Answered on January 30, 2015 at 11:50 AM

    Is there is there a way not to show a reply from the sender when you emai
    l
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    Jeanette
    Answered on January 30, 2015 at 01:28 PM

    @Ter

    Since this is an old thread, I've opened a new one for you.