Notification email does not work and file uploads intermittently fail

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    Asked on April 24, 2013 at 06:52 PM


    Auto responder email are sent OK

    Notification email to my "jk at" is not received - this failure is 100%

    per the instructions on the email troubleshooting document:

    All listed sending email domains have been whitelisted on my networksolutions hosted site

    Sender is Jotform -

    Email has been checked on the web host // no spam filters are enabled there

    File uploads to Dropbox intermittently fail

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    Answered on April 24, 2013 at 09:47 PM

    Your email address jk at was in our bounce list

    Reason(s) : 5.3.0 - Other mail system problem 554-'5.7.1 The message from (<0000013b5e9=>) with the = subject of (New submission: Send a File) matches a profile the Internet com= munity may consider spam. Please revise your message before resending.'

    I have already removed it from the bounce list. Please let us know if anything else is required