What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Notification email does not work and file uploads intermittently failAsked by egk1010 on April 24, 2013 at 06:52 PM
Auto responder email are sent OK
Notification email to my "jk at directplot.com" is not received - this failure is 100%
per the instructions on the email troubleshooting document:
All listed sending email domains have been whitelisted on my networksolutions hosted site
Sender is Jotform - firstname.lastname@example.org
Email has been checked on the web host // no spam filters are enabled there
File uploads to Dropbox intermittently fail
email uploads does not work JotForm Auto Responder Email dropbox
Your email address jk at directplot.com was in our bounce list
Reason(s) : 5.3.0 - Other mail system problem 554-'5.7.1 The message from (<0000013b5e9= email@example.com>) with the = subject of (New submission: Send a File) matches a profile the Internet com= munity may consider spam. Please revise your message before resending.'
I have already removed it from the bounce list. Please let us know if anything else is required