What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Conditions not working.

    Asked by coldmilk on April 24, 2013 at 10:36 PM

    Hello, yesterday I was working on this form and all the conditions were working perfectly. Today though there are two seperate 'SHOW' conditions that are not working. The one that shows the header for "Lay out your design budget" and the one when you select a budget that shows the entire 'Almost Done!' section.

    Was working fine before, I didn't do anything since it broke. Any help is greatly appreciated. Thank you! 

    Page URL:

  • Profile Image

    Answered by coldmilk on April 24, 2013 at 11:21 PM

    When I select a "service you are interested in" - logo design, web design, graphic design, everything appears including a selection of packages with USD values. Above those values there is a header that says "lay out your budget" which does not appear.

    Also, when you select a package about 4 other fields such as "almost done, attach other files, additional comments" appear to finish up the form, these do not appear either.

    Thank you for your help!

  • Profile Image

    Answered by coldmilk on April 25, 2013 at 12:00 AM

    Perfect Nicholas thank you. You guys seriously have the best support of any web team I've worked wiith. Cheers.