Page is refreshing after uploading the images on the mobile device.

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    destinyv.colon
    Asked on January 01, 2020 at 11:31 PM

    Hello,

    Whenever someone fills out my form through mobile and uploads images the page reloads and deletes any previous information inputted. I’ve tried to fix this by using an uploader widget and this has not fixed it.

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    AndrewHag
    Answered on January 02, 2020 at 01:10 AM

    Are you referring to the form 200007070793042? I tried to fill the form on the mobile device, however, I am not able to replicate the issue. I was able to upload the image successfully and the page is not refreshing after uploading the image.

    1577945396WhatsApp Image 2020-01-02 at 1

    Would it be possible to share a screencast of the issue so we can check? Also, may we know which device and browser you are facing?

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    destinyv.colon
    Answered on January 02, 2020 at 01:50 AM
    Hi, I am trying to use it through Instagram in app browser.
    ...
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    AndrewHag
    Answered on January 02, 2020 at 03:02 AM

    Could you please share a screencast of the issue and the link that you are using to open the form? Also, are you facing the issue on every mobile device or only with some?