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Cassandra TanAsked on January 2, 2020 at 4:22 AM
Hi,
I am logged out of my account and error message states that my IP address ia banned.
Can my IP address be in the whitelist, otherwise I am unable to work.
IP address: 122.11.177.40
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Vanessa_TReplied on January 2, 2020 at 7:01 AM
Upon checking, the IP address you provided is already whitelisted.
On the other hand, I can see on our system that another IP address is linked on your account. I have now whitelisted it as well: 111.65.68.156
If the issue persists, please give us the IP address displayed in this site: