What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Invitation Message for adding Sub-User is Blank

    Asked by craigk71 on April 25, 2013 at 03:18 PM

    When trying to add a sub-user the email that is sent is blank.  The invited user isn't able to setup a username and/or password. 

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    JotForm Support

    Answered by Welvin on April 25, 2013 at 03:32 PM


    I am able to replicate the same. I have forwarded this to our developers to let them know and fix this.

    Thanks for reporting.

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    JotForm Support

    Answered by mdikici on May 08, 2013 at 11:09 AM

    It should be fixed now, thanks for the feedback