What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Alert

    Asked by simplogsol on April 25, 2013 at 04:04 PM

    I've repeatedly changed the notification email recipient but it continues to send test emails to the original email address. Help!!

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    Answered by sidharth_kch on April 25, 2013 at 04:33 PM


    Clicking on "Test Email" button will always send emails to your JotForm account email id. Thats how its designed, to test the email content.

    If you need to test the notification email, you need to preview your form and do the submission.

    Let us know if you need further assistance.