Conditional Logic - 2 sets of donation levels

  • Profile Image
    HealthnetworkFoundation
    Asked on January 03, 2020 at 03:24 PM

    HI

    I have a form where i am trying to set conditions - if they answer "Other" to the question -What is your connection to our foundation ...

    they should only see the donation options with $1k and $5K

    If they choose one of the other options they should only see the donation options with the 2k, 1350 or 500.

     

    How do i create this logic so they only see the donor level based upon their answer.

  • Profile Image
    Elton
    Answered on January 03, 2020 at 04:54 PM

    You can achieve that with show/hide condition. Here's how:

    1. When it is equal to OTHER

    2. When it's not equal to OTHER. Another IF rule is also added so it is not triggered when the dropdown is empty.

    3. After that, Clear On Being Hidden should be set so conditionally hidden field values are cleared. Here's how:

    Here's the cloned form with this changes https://form.jotform.com/200026869635963

    If you need further assistance, let us know.

  • Profile Image
    HealthnetworkFoundation
    Answered on January 03, 2020 at 05:09 PM

    thank you - that is very cool!!!!

  • Profile Image
    enterprisesupportteam
    Answered on January 03, 2020 at 06:10 PM

    Hello @HealthnetworkFoundation!

    On behalf of my colleagues and me, you are most welcome. Please, do not hesitate to reach out again if you have any further questions or concerns, we are always happy to help!

  • Profile Image
    HealthnetworkFoundation
    Answered on January 09, 2020 at 05:25 PM

    Can you help - my form is live and i cannot make a donation when i choose something other than OTHER.  

  • Profile Image
    Elton
    Answered on January 09, 2020 at 06:36 PM

    The form you've provided here seems to be deleted. If you want, you can clone back my cloned form so you can use it.

    Here's my cloned form: https://form.jotform.com/200026869635963

    Guide: How to Clone an Existing Form from a URL

    If you want us to do these changes in your form too, please provide the form in question so we can help you.

    Thank you!