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AndrewsAgencyAsked on January 4, 2020 at 10:55 AM
The Checkbox for "I agree to the terms & conditions" will not check on iPhone, unless the user clicks on the t&c link first. It is causing the users to report that the form is not working.
Page URL: https://form.jotform.com/93234639736163 -
John Support Team LeadReplied on January 4, 2020 at 2:22 PM
I just tried accessing this form: https://form.jotform.com/93234639736163 on an iPhone but was not able to replicate the issue.
The checkbox is clickable even though I did not follow the T&C link. Please see below screen recording:
Could you please try accessing the form again on your end and see if it's working now as expected?