I need the customers name / email to show as a header on the responses

  • dellloydo1
    Asked on January 4, 2020 at 4:50 PM

    I need the customers name / email to show as a header on the responses instead of jotform

    please help

  • VincentJay
    Replied on January 4, 2020 at 4:54 PM

    Hi,

    To my understanding, you want to put the customer name and email in the Page Browser Title of the form.

    Do you have any form samples we can check and try to replicate?


  • dellloydo1
    Replied on January 4, 2020 at 5:50 PM
    So they read as the customers name, sometimes it does but mainly it doesn't.
    Thank you for responding so quickly
    David Double of Double DJ Disco
    ...
  • Elton Support Team Lead
    Replied on January 4, 2020 at 6:57 PM

    You can add the name and email field in the email subject so when you receive the email notification, it is the name and email of the submitter that is shown in the email subject.

    Here's how:

    1. In the form builder, go to Settings > Emails > edit notification

    I need the customers name / email to show as a header on the responses  Image 1 Screenshot 30

    2. In the Email Subject, click on the pencil icon to add fields in the subject line. Make sure to save the changes after that.

    I need the customers name / email to show as a header on the responses  Image 2 Screenshot 41

  • dellloydo1
    Replied on January 5, 2020 at 5:50 AM
    Absolutely brilliant, thank you, really appreciating your service 
    On Saturday, 4 January 2020, 23:57:20 GMT, JotForm wrote:

    A new response has been received: Answered by EltonCris

    You can add the name and email field in the emailsubject so when you receive the email notification, it is the name and email ofthe submitter that is shown in the email subject.
    Here's how:
    1. In the form builder, go to Settings > Emails > edit notification
    2. In the Email Subject, click on the pencil icon to add fields in thesubject line. Make sure to save the changes after that.
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