What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I do not want a secure form.

    Asked by renadapoteat on April 26, 2013 at 08:41 AM

    I checked the box on the form but then unchecked it. I do not need it to be secure. I don't want to recreate because I have already sent the link out. I dont mind paying for a month but when I attempt to upgrade i get nothing.

    Please help. I like this builder better than survey monkey but I can not have problems like this that can not be fixed.

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    Answered by glennlee on April 26, 2013 at 09:03 AM

    Thanks for contacting us!

    To upgrade your account, please follow steps below.

    1. Click account.

    2.Then go to upgrade tab.

    3. Choose the prefer plan.

    4.Then click upgrade.