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FarrowLaneAsked on January 6, 2020 at 11:05 AM
I upgraded our account a few weeks ago and somehow we're now back to the free plan without us changing anything.
I want to upgrade back to bronze but the system does not let me. Please fix this ASAP as we cannot have any service interruption.
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Richie JotForm SupportReplied on January 6, 2020 at 1:45 PM
Kindly try to clear your browser's cache and log-in back to your account.
Please give it a try and let us know if the issue still remains.