What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    auto responder not working, need to have demo for purchase to test

    Asked by AliBliss on April 26, 2013 at 02:13 PM
    purchase
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    Answered by glennlee on April 26, 2013 at 02:50 PM

    Thanks for contacting us!

    I checked your forms and I cannot see the Form autoresponder in your email alerts. Please be reminded that you have to set up the form autoresponder to able to use it. Please follow  this guide to set up a autoresponder.

    If you already have set up a form autoresponder and having problem, please share us the form url so we can investigate. 

    Regards,