Feedback for conditional emails

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    Asked on January 07, 2020 at 07:25 PM


    I have some feedback for your conditional emails.  When you disable the rule for testing or other reasons, it leaves the email live and removes the conditional rule rather than also disabling the email config.  If that is intentional, would you explain the use case for that?  If not, please allow a way to disable mail rules rather than edit/delete only.  


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    Answered on January 07, 2020 at 10:43 PM

    You were right. When you remove a condition associated with an email notification/autoresponder, it will be sent every time the form is submitted.

    And since these emails were created manually even before you associate them with conditions, the only way to prevent it from sending is to manually delete it or enable the condition again.