- brian schwabAsked on April 27, 2013 at 07:38 PM
My form for Loft bar and bistro seems to not be working on my clients end, I tried emailing him and he recieves my emails, but the form will not forward to his email? I get the inqueries in the inbox on jotform but they are not going out to the recipients email.
- JotForm SupportWelvinAnswered on April 28, 2013 at 12:39 AM
You have the correct settings, and our email logs indicate that the emails have been sent to your client email address - http://pastie.org/7731650.
Please try to ask him to check the Spam Folder and add email@example.com to his Safe Sender List or Contact List as you have this as the Email Sender.
You can find more of the solution on this guide: How To Setup Email Alerts To Prevent NOT Receiving Email Alerts