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Client Not Receiving Email AlertsAsked by brian schwab on April 27, 2013 at 07:38 PM
My form for Loft bar and bistro seems to not be working on my clients end, I tried emailing him and he recieves my emails, but the form will not forward to his email? I get the inqueries in the inbox on jotform but they are not going out to the recipients email.
You have the correct settings, and our email logs indicate that the emails have been sent to your client email address - http://pastie.org/7731650.
Please try to ask him to check the Spam Folder and add firstname.lastname@example.org to his Safe Sender List or Contact List as you have this as the Email Sender.
You can find more of the solution on this guide: How To Setup Email Alerts To Prevent NOT Receiving Email Alerts