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RichmondPlayersAsked on January 9, 2020 at 1:48 AM
My surveys are suddenly showing server error messages. Could you please advise how long this will persist?
THanks
Sam
Error: Server ErrorThe server encountered a temporary error and could not complete your request.
Please try again in 30 seconds.
Page URL: https://form.jotform.co/92407926329868 -
Kiran Support Team LeadReplied on January 9, 2020 at 2:32 AM
We have experienced a temporary issue with our server and the issue should be fixed by now. Please check again and let us know if you notice any issue. We will be happy to take a look again.
Sorry for the trouble caused.
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Idelia_morpho_conseilReplied on January 15, 2020 at 6:38 PM
Bonjour j'ai le même problème.
De plus en plus régulièrement, j'effaçais le cache du formulaire, nettoyais le navigateur, mais rien ne pouvait être fait. Y a-t-il une solution?
Especially when I click on preview form.
Erreur: erreur du serveurLe serveur a rencontré une erreur temporaire et n'a pas pu terminer votre demande.
Veuillez réessayer dans 30 secondes.
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Elton Support Team LeadReplied on January 15, 2020 at 7:25 PM
We are truly sorry for this inconvenience. We had a server related issue today but it should be fine again this time. We are also currently monitoring for any similar issues. Please try it again and if the problem still persists, let us know. Thank you!